At Shosshodana, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By using shosshodana.com, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Details: Name, phone number, email address, shipping address, billing address

• Payment Information: bKash/Nagad details, bank transfer info, card data (processed securely through third-party gateways)

• Order History: Products purchased, frequency, preferences

• Device & Usage Data: IP address, browser type, device info, visit duration, and pages viewed

2. How We Use Your Information

We use your data to:

• Process orders and deliver products

• Communicate order updates, offers, or support responses

• Personalize your shopping experience

• Improve our website and services

• Send promotional emails/SMS (with your consent)

• Prevent fraud or abuse of our platform

3. Data Protection & Security

• All your data is stored on secure, encrypted servers.

• Payment data is not stored on our site — it's processed via trusted third-party gateways (e.g., SSL-secured bKash, Nagad, or card processors).

• Access to your personal data is limited to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or share your personal data with third parties, except:

• To delivery partners for order fulfillment

• To payment gateways for transaction processing

• If required by law, government authority, or legal process

5. Cookies & Tracking

We use cookies to:

• Remember your preferences

• Track usage and performance of our website

• Offer personalized product recommendations

You can disable cookies through your browser settings, but some features may not work properly.

6. Email & SMS Marketing

• By signing up or placing an order, you may receive order-related SMS or email updates.

• You can unsubscribe from promotional messages at any time by clicking the "unsubscribe" link or messaging us.

7. Children’s Privacy

Shosshodana does not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, it will be deleted immediately.

8. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your account or data

• Withdraw consent for marketing communication

• Contact us to file a privacy concern

To exercise these rights, email us at support@shosshodana.com

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our site means you accept these changes.

10. Contact Us

For questions or concerns about this Privacy Policy, contact:
? Email: support@shosshodana.com
? Phone: +8801670503688
? Website: www.shosshodana.com